Add any of our inbound call handling features to your Planet Numbers phone number to help your business work more efficiently.
Additional Services For Your Chosen Numbers
Live Call Answering Service
When all your lines are engaged, when your office is closed, or when there’s simply nobody around to respond, our UK team will answer your incoming business calls for you — instantly and professionally.
PCI Call Recording Service
Automatically record all your incoming phone calls: No more disagreements about who said what, to whom, or when!
Call Routing Plans
Route incoming calls to multiple phones in an order you decide. If there's no answer or the line is busy the system calls the next number. Alternatively have your calls ring several phones at the same time.
Track where your business' calls are coming from so you can optimise your promotional activity.
Call Whisper Service
Find out what the call is regarding before being connected to the caller. Ideal if you sell multiple products or services.
Dynamic Call Agent (DCA)
Automatic redirection by DCA is the cost-effective way to make sure your incoming calls get to the right person in your organisation quickly and efficiently.
Disaster recovery and business continuity planning are essential processes that prepare companies for unpredictable disruptive events such as flooding, fire, high winds, snow or other bad weather, through to simple power cuts or phone lines being down.
Call Queuing System
Callers hate hearing an engaged tone! Sometimes they don't call back. Call queuing lets them know you'll be with them in a few moments.
World Divert - UK phone numbers
Planet Numbers international divert service allows you to advertise for business in the UK and run your operations from anywhere.
Transfer your call to another phone, whether in the same office or anywhere in the world.
Missed Call Alerts
Free with every Planet Numbers' number: Receive a missed call alert by email whenever you miss a call.
Planet Numbers Online Control Panel provides you a myriad of inbound telephony solutions, all from one easy to use portal.
Post Call allows activity to continue on the call after either the caller, agent or both parties have ended the call.
Direct your customers to the correct department instantly, using our Virtual Switchboard. Press 1 for sales, 2 for accounts, 3 for customer services etc.
Cheap International Calls
With Planet Numbers you can make the cheapest international calls from your landline, your mobile and even phone boxes - from just 1p a minute. You'll save yourself (or your business) a fortune in the process!