Free Call Queuing
Automated Call Queuing lets your customers know you'll be with them in a few moments. And it’s completely free with every Planet Numbers business number.
- From Free
Never lose a valuable customer call
We all hate being held in a queue, but we hate an engaged tone even more. With Planet Numbers’ Call Queuing, your customers hear a polite and friendly message telling them you’ll answer shortly, and where they are in the queue.
You can record your own messages or use one of our professionally recorded ones, and you can choose how often your callers hear it. You can also select the music they hear while they’re waiting.
You can hold up to 50 callers in a queue and control all the Call Queuing settings from your online Planet Numbers dashboard.
Best of all, our automated Call Queuing service is completely free when you buy any Planet Numbers phone number.
Get started by choosing a number.
Additional Services For Your Chosen Numbers:
Call Centre Package
The easiest way to get an effective in-house 'call centre' without the expense of new equipment or additional staffFind out more
No more scrabbling for a pen and paper - record any incoming call when you need toFind out more
It's never been more important to know where your business is coming from - call data reports show you instantly.Find out more
Perhaps you have an office overseas? With this service your customers will dial your virtual UK phone number and have no idea they're speaking to you in another country!Find out more
Multiple Destination Routing
Precisely control how your calls are connected to different destination numbersFind out more
Post Call Surveys
Post Call allows activity to continue on the call after either the caller or agent have ended the call.Find out more
Time of Day Routing
Connect your incoming calls to different destinations depending on the time of the day and/or the day of week.Find out more
Welcome every call with a friendly and helpful pre-recorded greeting.Find out more
Allows callers to select an option via the telephone keypad to connect their call to their desired department.Find out more
Call Answering Service
When all your phone lines are busy our receptionists will professionally answer your incoming calls for you
Find Out More
To find out more about Free Call Queuing please complete the following or call free on 0800 0886 886 and speak with one of our friendly team.