Call Tracking Solutions

Half Your Advertising Budget Is Being Wasted! Find out where your business wastes money on fruitless advertising with Planet Numbers Call Tracking Service

Competition for your customers’ cash is fiercer than ever, so it’s never been more important to ensure you’re getting maximum ‘bang for your buck’ from your advertising.

That’s why we’ve put together these new multi-number Call Tracking Services – so you can use our online call analysis tools to track precisely where your incoming sales calls are coming from, and thereby find the media that works best in your marketplace.

  • Use multiple 0800 freephone, 0844, 0845, 03 numbers or 01/02 numbers
  • Track your incoming sales calls more accurately
  • Get a better return on your advertising spend
  • Monitor in real time via your personal online portal
  • Choose the Tracker Package to suit your budget

So, for example, you could run a different 0800 number in five different newspaper advertisements – choose an 0845 for PR activity – and perhaps an 03 for your direct mailshots. All you have to do is check your online portal and the facts are there in black and white. You can see, at a glance, which ads, which publications, which day of the week and which size ads are more cost-effective for your business.

As anyone in Direct Marketing will tell you, this kind of response data is gold dust at your fingertips and can have a giant impact on the responsiveness of your advertising AND on the amount of money you spend on media.

Buy a Call Tracking Service from Planet Numbers and this data is there on your desktop at the touch of a button.

We offer five multi-number Call Tracking Packages to choose from:

  • Tracker 5: get 5 x 08xx, 0333/0345 or 01/02 numbers – or a mixture of all three for just £40 a month
  • Tracker 10: get 10 x 08xx, 0333/0345 or 01/02 numbers – or a mixture of all three for just £60 a month
  • Tracker 25: get 25 x 08xx, 0333/0345 or 01/02 numbers – or a mixture of all three for just £125 a month
  • Tracker 50: get 50 numbers, including two specified numbers up to our Gold level, for just £200 a month

* Please note that there are no inclusive minutes available with the above packages.  Call us free, on 08000 886 886 to discuss your requirements.

Free ‘virtual office’ services with every Call Tracking Service

Each Call Tracking Service comes with a range of extremely useful virtual office services to make managing your incoming sales calls as simple, flexible and cost-effective as possible… and to give your customers an even better, friendlier calling experience.

Call Queuing tells callers they’re held in a queue and plays them some music of your choice.

Call Whisper tells you which number has been called, so you can identify which advert is being responded to, or product enquired about, providing a valuable ‘heads up’ before speaking to the caller.

Time of Day Routing delivers calls to specific locations, depending on the time of day, or day of week. Calls can be routed to mobile, voicemail or any other destination so you never miss a call again.

Choose Call Recording for even more sophisticated analysis

With Call Recording, your customer is told that the call may be recorded. Naturally, recordings of your incoming calls can give you invaluable insights for training, security and marketing purposes. When you buy a multi-line Call Tracking Package, Call Recording costs just 1p a minute.

All these services can be managed from your online portal at the touch of a button.

Find Out More

To find out more about Call Tracking Solutions please complete the following or call free on 0800 0886 886 and speak with one of our friendly team.