Call Reporting Service
You know half your advertising budget is being wasted on fruitless marketing. Now you can find out where...
Competition for your customers’ cash is fiercer than ever, so it’s never been more important to ensure you’re getting maximum ‘bang for your buck’ from your advertising.
That’s why we’ve put together these new multi-number Call Tracking Services – so you can use our online call analysis tools to track precisely where your incoming sales calls are coming from, and thereby find the media that works best in your marketplace.
- Use multiple 0800 freephone, 03 numbers or 01/02 numbers
- Track your incoming sales calls more accurately
- Get a better return on your advertising spend
- Monitor in real time via your personal online portal
- Choose the Tracker Package to suit your budget
So, for example, you could run a unique 0800 number in five different newspaper advertisements – choose an 0345 for PR activity – and perhaps an 0333 for your direct mail-shots. All you have to do is check your online portal and the facts are there in black and white. You can see, at a glance, which ads, which publications, which hours, and days of the week and which size ads are more cost-effective for your business.
As anyone in Direct Marketing will tell you, this kind of response data is gold dust at your fingertips and can have a giant impact on the responsiveness of your advertising AND on the amount of money you spend on media.
Buy a call reporting service from Planet Numbers and this data is there on your desktop at the touch of a button.
We offer four multi-number Call Reporting Packages to choose from:
|Package name||Choice of numbers||Price per month|
|Tracker 5||Choose 5 x 01/02/03, 0800 and 084 numbers||£29.99|
|Tracker 10||Choose 10 x 01/02/03, 0800 and 084 numbers||£39.99|
|Tracker 25||Choose 25 x 01/02/03, 0800 and 084 numbers||£49.99|
|Tracker 50||Choose 50 x 01/02/03, 0800 and 084 numbers||£69.99|
* Please note that there are no inclusive minutes available with the above packages. Call us free, on 08000 886 886 to discuss your requirements.
Free ‘virtual office’ services with every Call Reporting Service
Each Call Reporting Service comes with a range of extremely useful virtual office services to make managing your incoming sales calls as simple, flexible and cost-effective as possible… and to give your customers an even better, friendlier calling experience.
Call Queuing tells callers they’re held in a queue and plays them some music of your choice.
Call Whisper tells you which number has been called, so you can identify which advert is being responded to, or product enquired about, providing a valuable ‘heads up’ before speaking to the caller.
Time of Day Routing delivers calls to specific locations, depending on the time of day, or day of week. Calls can be routed to mobile, voicemail or any other destination so you never miss a call again.
Choose Call Recording for even more sophisticated analysis
With Call Recording, your customer is told that the call may be recorded. Naturally, recordings of your incoming calls can give you invaluable insights for training, security and marketing purposes. When you buy a multi-line Call Tracking Package, Call Recording costs just 1p a minute.
All these services can be managed from your online portal at the touch of a button.
Additional Services For Your Chosen Numbers:
Call Answering ServiceWhen all your phone lines are busy our receptionists will professionally answer your incoming calls for you
Call Centre PackageThe easiest way to get an effective in-house 'call centre' without the expense of new equipment or additional staff
Call TrackingIt's never been more important to know where your business is coming from - call data reports show you instantly.
International RoutingPerhaps you have an office overseas? With this service your customers will dial your virtual UK phone number and have no idea they're speaking to you in another country!
Multiple Destination RoutingPrecisely control how your calls are connected to different destination numbers
Post Call SurveysPost Call allows activity to continue on the call after either the caller or agent have ended the call.
Time of Day RoutingConnect your incoming calls to different destinations depending on the time of the day and/or the day of week.
Virtual SwitchboardAllows callers to select an option via the telephone keypad to connect their call to their desired department.
Find Out More
To find out more about Call Reporting Service please complete the following or call free on 0800 0886 886 and speak with one of our friendly team.