Call Routing Plans

Route incoming calls to multiple phones in an order you decide. If there's no answer or the line is busy the system calls the next number. Alternatively have your calls ring several phones at the same time.

Multiple Targets

Have your phones ring in the order you choose. If the first line is busy or unanswered, the call is forwarded to the available next line.

Simultaneous Multiple Targets

Have all your phones ring at once when your Planet Numbers phone number is dialled (even when these phones are in different locations).

Percentage Distribution

Connect a percentage of your calls to different targets. Eg. 20% to line 1, 40% to line 2 and 40% to line 3.

Time of Day Routing

Choose where your calls are delivered to, depending on the time of day, or day of week with Planet Numbers Time of Day Routing Plan. For example, you might choose to answer calls at your office 9am to 5pm, and outside of these hours on your mobile phone.

Find Out More

To find out more about Call Routing Plans please complete the following or call free on 0800 0886 886 and speak with one of our friendly team.