Call Routing Plans

Create bespoke routing plans, tailored to your business.

Cost
£5 a month

Multiple Targets

Have your phones ring in the order you choose. If the first line is busy or unanswered, the call is forwarded to the next available line.

Percentage Distribution

Connect a percentage of your calls to different targets. Eg. 20% to line 1, 40% to line 2 and 40% to line 3.

Simultaneous Multiple Targets

Have all your phones ring at once when your Planet Numbers phone number is dialled (even when these phones are in different locations).

Time of Day Routing

Choose where calls are delivered depending on the time of day or day of week. For example, you might choose to answer calls at your office 9am to 5pm, and outside of these hours on your mobile phone.

Special Dates

Create a bespoke routing plan or voicemail for out of hours, closed dates, including bank holidays and any other special dates.

Find Out More

To find out more about Call Routing Plans please complete the following or call free on 0800 0886 886 and speak with one of our friendly team.