Transfer incoming calls to another phone, whether in the same office or anywhere in the world.
- From Free
The Mid Call Transfer feature allows you to divert your caller to another landline or mobile. Perfect if your business needs the flexibility of routing calls to other people in your business, whether in the same office or anywhere in the world.
To use Mid Call Transfer (MCT), simply press the # button at any point that you’re connected. The calling party will hear ‘please hold’, followed by ringing. At this point, you’ll be asked to enter the phone number you wish to transfer the call to.
Get started by choosing a number.
If the number you key is misdialled, or you wish to abort the transfer, just press * to bring the call back.
If the third party is ‘number unavailable’ or busy, the call will be automatically reconnected to you.
Additional Services For Your Chosen Numbers:
Call Answering Service
When all your phone lines are busy our receptionists will professionally answer your incoming calls for youFind out more
Call Centre Package
The easiest way to get an effective in-house 'call centre' without the expense of new equipment or additional staffFind out more
No more scrabbling for a pen and paper - record any incoming call when you need toFind out more
It's never been more important to know where your business is coming from - call data reports show you instantly.Find out more
Perhaps you have an office overseas? With this service your customers will dial your virtual UK phone number and have no idea they're speaking to you in another country!Find out more
Multiple Destination Routing
Precisely control how your calls are connected to different destination numbersFind out more
Post Call Surveys
Post Call allows activity to continue on the call after either the caller or agent have ended the call.Find out more
Time of Day Routing
Connect your incoming calls to different destinations depending on the time of the day and/or the day of week.Find out more
Welcome every call with a friendly and helpful pre-recorded greeting.Find out more
Find Out More
To find out more about Mid-call Transfer please complete the following or call free on 0800 0886 886 and speak with one of our friendly team.