Cheap International Calls FAQ
Read our cheap international calls FAQ, which answers commonly asked questions
Create an international calling account with Planet Numbers to make cheaper overseas calls from any UK phone.
Creating your account
Simply complete our customer registration form or login if you've registered already.
Calls to Landlines:
Calls to Mobiles:
Our revolutionary technology has removed the need for a PIN. Our new PIN-less dialling system means it’s never been easier to make an international call.
Once your account has been created, simply call one of the account recognition access numbers below:
Landline Access: 0161 328 2831
03 Access Number: 0333 370 3777
Freephone Access: 08000 219 777
(Freephone Access Incurs a 1p/min surcharge from a landline and a 6p/minute surcharge from a mobile)
- Billing is in one minute increments, rounded up to the next minute.
- There is a 5p connection fee for each call.
- Your credit has no "use by" date. Top up now and use whenever you choose!
- No SIM Cards.
- No PINs to remember
- Works from ANY UK phone
- Prepaid Account, leaves you in control
- No credit check
- No Daily, Weekly or Monthly charges
All card payments are taken through the PayPal Payment Gateway. This means you can have complete peace of mind knowing that your payment is being handled securely and efficiently.
Super-cheap international calls from ANY UK phone
Pre-paying for your international calls needn't be complicated, that's why we've introduced our new 'pay by phone' service. You can top up your account in £5 increments by simply calling a single number - you'll then receive a unique PIN which you can use from any UK landline or mobile. Here's how it works:
- Dial 090 4446 4446. This call will cost you £5 plus your phone provider's access charge gives you £5.00 worth of international calls per our tariff.
- You'll hear a brief thank you message, along with your unique PIN number.
- Dial 0161 328 7777 followed by the PIN* and the international number starting with 00.
- When you've used up your £5, simply repeat step 1.
*When calling from the phone you topped up with, you don't need to use a PIN
Pay by phone:
Call: 090 4446 4446
Calls cost £5.00 + your phone provider's access charge
Calls to Landlines or mobiles:
Cheap international calls
- Make incredibly cheap international calls from any UK phone
- Talk from only 1p a minute plus your network provider’s access charge.
- Up to 96% cheaper than calling direct
- No prepayments, sign up or account needed
- Works from any UK phone
- Just dial our access code before your normal overseas number
- Save a fortune!
- Now even cheaper from your mobile.
Can I use your service?
Anyone calling from inside the UK can use Planet Numbers’ cheap international calls service from any landline or mobile phone. Please remember to ensure that you have the bill payer’s permission before using the service.
How do I get billed for the overseas calls I make?
If you register for a Planet Numbers International Calling Account you will need to make a prepayment before you can use the service. Calls are billed to you as per our tariff on a per minute basis, which reduces your available balance accordingly. The same is true should you decide to pay via our “top up by text” service.
If you are using our “Instant Access Numbers”, then your usual phone provider will charge you our advertised pence per minute rate, plus their access charge. This access charge depends on your provider. Click here to see a list of phone operator access charges. When dialling our Access Numbers, you will not receive a bill from Planet Numbers – the cost of calling will be added to your usual phone bill. We recommend that you check your phone provider’s access charge before using this service.
What is the price of dialling each of the Planet Numbers’ instant access numbers?
Please see a list of our instant access numbers below, together with the cost of calling. From 1st July the cost of calling 084, 087 and 09 numbers is split in to two parts: an access charge, which goes to your phone company and a service charge which is the part of the call that goes to the service provider, e.g. Planet Numbers. Last updated 30/06/2015 and includes VAT at the current rate of 20%
|Access Number||Cost per minute (Inc. VAT)|
|0843 715 7777||1p plus your phone company's access charge|
|0843 716 7777||2p plus your phone company's access charge|
|0843 717 7777||2p plus your phone company's access charge|
|0843 718 7777||3p plus your phone company's access charge|
|0843 719 7777||3p plus your phone company's access charge|
|0843 720 7777||4p plus your phone company's access charge|
|0843 721 7777||5p plus your phone company's access charge|
|0872 548 7777||6p plus your phone company's access charge|
|0872 549 7777||7p plus your phone company's access charge|
|0872 560 7777||8p plus your phone company's access charge|
|0872 561 7777||9p plus your phone company's access charge|
|0872 562 7777||10p plus your phone company's access charge|
|0913 304 7777||13p plus your phone company's access charge|
|0913 150 7777||15p plus your phone company's access charge|
|0913 306 7777||20p plus your phone company's access charge|
|0913 152 7777||20p plus your phone company's access charge|
|0913 153 7777||25p plus your phone company's access charge|
|0913 154 7777||30p plus your phone company's access charge|
|0913 155 7777||35p plus your phone company's access charge|
|0913 156 7777||40p plus your phone company's access charge|
|0913 157 7777||45p plus your phone company's access charge|
|0913 158 7777||50p plus your phone company's access charge|
|0913 159 7777||60p plus your phone company's access charge|
|0913 160 7777||75p plus your phone company's access charge|
Do I have to sign up or make a prepayment before I can use your access numbers?
Not if you use our “Instant Access Numbers”. All you need to do is dial the Access Number before your overseas number to start saving. There are no prepayments (unless of course you sign up for a Planet Numbers International Calling Account).
Do you charge a connection fee for each call?
There is a 5p connection fee for all calls made using the Planet Numbers’ Account Service and “Top up by Text” service. Calls to our “instant access numbers” do not attract a connection fee.
Is VAT included in the price?
Yes, the price shown is the price you pay – there are no hidden fees or additional charges whatsoever!
When do I start being billed?
You’ll be charged by your normal calls provider when you connect to any Planet Numbers Access Number. Account Service customers will only be charged the international leg of the call once the other side answers.
What’s the international dialling code?
Here’s a list of all international dialling codes
STOP PRESS! FREE INTERNATIONAL CALLS!?!
Yes! That’s right – click here to find out how to make free international calls!
Looking for a bespoke solution to save money on your international calls?
Ideal for multinational companies, importers and exporters, companies with international suppliers, or any business making a high volume of international phone calls.
Find out more about our Business Accounts today!
What our customers say...
I had to call my wife in Dubai and I must say I was impressed with the clarity of the call and connection. I have Vonage, but sadly VOIP is no good and I was getting poor muffled sound at 20p.
David Hill, Yachts PSL
Planet Numbers..calling Planet Earth.. (Use that one liner for free on me). I saw the website, I called the freephone for mobiles (unique), spoke with Jordan and he emailed me, as it all did sound too good to be true. Phil came back by email and confirmed the service. Now on my Orange Mobile, rather than a pound a min or more, it’s pennies to call anyone on Planet Earth. Fantastic for mobiles, already told ten plus business contacts to use Planet Numbers. Excellent. Thanks Guys.
Used you for the first time today to a mobile in the UAE. Call went straight through and the line was exceptionally clear. Well done!