Cheap International Calls FAQ

Read our cheap international calls FAQ, which answers commonly asked questions

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Create an international calling account with Planet Numbers to make cheaper overseas calls from any UK phone.

Creating your account

Simply complete our customer registration form or login if you've registered already.

  • Calls to Landlines:

    From 1p/min

  • Calls to Mobiles:

    From 1p/min

View all our rates.

PIN-Less Dialling:

Our revolutionary technology has removed the need for a PIN. Our new PIN-less dialling system means it’s never been easier to make an international call.

Once your account has been created, simply call one of the account recognition access numbers below:

  1. Landline access: 0161 328 7777
  2. 03 Access: 0333 370 3777
  3. Freephone access: 0800 021 9777

(Freephone Access Incurs a 1p/min surcharge from a landline and a 3p/minute surcharge from a mobile).

Charging information

  • Billing is in one minute increments, rounded up to the nearest minute.
  • There is a 5p connection fee for each call.
  • Your credit has no "use by" date. Top up now and use when you choose!

Benefits

  • No SIM Cards.
  • No PINs to remember
  • Works from ANY UK phone
  • Prepaid Account, leaves you in control
  • No credit check
  • No Daily, Weekly or Monthly charges

All card payments are taken through the PayPal Payment Gateway. This means you can have complete peace of mind knowing that your payment is being handled securely and efficiently.

Super-cheap international calls from ANY UK phone

Pre-paying for your international calls needn't be complicated, that's why we've introduced our new 'pay by phone' service. You can top up your account in £5 increments by simply calling a single number - you'll then receive a unique PIN which you can use from any UK landline or mobile. Here's how it works:

  1. Dial 090 4446 4446. This call will cost you £5 plus your phone provider's access charge gives you £5.00 worth of international calls per our tariff.
  2. You'll hear a brief thank you message, along with your unique PIN number.
  3. Dial 0161 328 7777 followed by the PIN* and the international number starting with 00.
  4. When you've used up your £5, simply repeat step 1.

*When calling from the phone you topped up with, you don't need to use a PIN

  • Pay by phone:

    Call: 090 4446 4446

    Calls cost £5.00 + your phone provider's access charge

  • Calls to Landlines or mobiles:

    From 1p/min

Cheap international calls

  • Make incredibly cheap international calls from any UK phone
  • Talk from only 1p a minute plus your network provider’s access charge.
  • Up to 96% cheaper than calling direct
  • No prepayments, sign up or account needed
  • Works from any UK phone
  • Just dial our access code before your normal overseas number
  • Save a fortune!
  • Now even cheaper from your mobile.

Can I use your service?

Anyone calling from inside the UK can use Planet Numbers’ cheap international calls service from any landline or mobile phone. Please remember to ensure that you have the bill payer’s permission before using the service.

How do I get billed for the overseas calls I make?

If you register for a Planet Numbers International Calling Account you will need to make a prepayment before you can use the service.  Calls are billed to you as per our tariff on a per minute basis, which reduces your available balance accordingly.  The same is true should you decide to pay by calling our £5 “drop charge” number, 090 4446 4446.

If you are using our “Instant Access Numbers”, then your usual phone provider will charge you our advertised pence per minute rate, plus their access charge.  This access charge depends on your provider. Click here to see a list of phone operator access charges. When dialling our Access Numbers, you will not receive a bill from Planet Numbers – the cost of calling will be added to your usual phone bill.  We recommend that you check your phone provider’s access charge before using this service.

What is the price of dialling each of the Planet Numbers’ instant access numbers?

Please see a list of our instant access numbers below, together with the cost of calling.  From 1st July the cost of calling 084, 087 and 09 numbers is split in to two parts: an access charge, which goes to your phone company and a service charge which is the part of the call that goes to the service provider, e.g. Planet Numbers.  Last updated 20/06/2017 and includes VAT at the current rate of 20%

 

Access NumberCost per minute (Inc. VAT)
0843 715 77771p plus your phone company's access charge
0843 716 77772p plus your phone company's access charge
0843 717 77772p plus your phone company's access charge
0843 718 77773p plus your phone company's access charge
0843 719 77773p plus your phone company's access charge
0843 720 77774p plus your phone company's access charge
0843 721 77775p plus your phone company's access charge
0872 548 77776p plus your phone company's access charge
0872 549 77777p plus your phone company's access charge
0872 560 77778p plus your phone company's access charge
0872 561 77779p plus your phone company's access charge
0872 562 777710p plus your phone company's access charge
0913 304 777713p plus your phone company's access charge
0913 150 777715p plus your phone company's access charge
0913 306 777720p plus your phone company's access charge
0913 152 777720p plus your phone company's access charge
0913 153 777725p plus your phone company's access charge
0913 154 777730p plus your phone company's access charge
0913 155 777735p plus your phone company's access charge
0913 156 777740p plus your phone company's access charge
0913 157 777745p plus your phone company's access charge
0913 158 777750p plus your phone company's access charge
0913 159 777760p plus your phone company's access charge
090 4446 4446£5 per call plus your phone company's access charge

Do I have to sign up or make a prepayment before I can use your access numbers?

Not if you use our “Instant Access Numbers”. All you need to do is dial the Access Number before your overseas number to start saving. There are no prepayments (unless of course you sign up for a Planet Numbers International Calling Account).

Do you charge a connection fee for each call?

There is a 5p connection fee for all calls made using the prepaid Planet Numbers’ Account Service.   Calls to our “instant access numbers” do not attract a connection fee.

Is VAT included in the price?

Yes, the price shown is the price you pay – there are no hidden fees or additional charges whatsoever!

When do I start being billed?

You’ll be charged by your normal calls provider when you connect to any Planet Numbers Access Number.  Account Service customers will only be charged the international leg of the call once the other side answers.

What’s the international dialling code?

Here’s a list of all international dialling codes

STOP PRESS!  FREE INTERNATIONAL CALLS!?!

Yes! That’s right – click here to find out how to make free international calls! 

Business Users

Looking for a bespoke solution to save money on your international calls?

Ideal for multinational companies, importers and exporters, companies with international suppliers, or any business making a high volume of international phone calls.

Find out more about our Business Accounts today!

What our customers say...

When a service is good, and the quality of product offering is outstanding, one feels compelled to speak out. As a start-up organisation, the value I get from using Planet Numbers for my constant international calls is outstanding. Excellent service.

Nilesh Patel

I’d just like to say thank you for the “Cheap international phone calls” service you provide. My daughter has been away in Germany since last October, so you have saved me a fortune.”

Adrian Andrews

Great service! My wife can now phone her sister in Canada without worrying about the bill. I’ve also passed the service on to friends of ours. Thank you.

Eric Rowland
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