Browse our latest blogs and news features to catch up on all the latest developments here at Planet Numbers.

inbound call handling solutions

How to improve call handling in your growing company

24th April 2018

Conversing with a potential or current customer on the phone can pose challenges that you might not have expected if your business is accustomed to face-to-face interactions. During a talk over the phone, neither participant can see the other’s face – and this can result in muddled messages and misinterpreted meanings. However, you can handle […]

10 B2B Calling Tips for Business Success

10 B2B Calling Tips For Business Success

23rd April 2018

Much of what you know about forging fruitful over-the-phone relationships with customers might have to be disregarded when you are focused on establishing strong relationships with other businesses. Here are several tips for helping to take your business-to-business calls further. Be prepared beforehand Before picking up the phone, write down what you would actually like […]

The best practices for using the phone in your small business

12th April 2018

When running a small business, it is naturally wise for you to endeavour to get as much return as possible from every penny you spend. To this end, you might have thoroughly oiled your company’s online operations to ensure that they run smoothly and reliably. However, have you taken the same approach to your company’s […]

Five ways your company can benefit from a free telecoms audit

27th February 2018

Setting up a new company can be tricky, with staffing, set up and tech challenges to face the last thing you want to do is find that you’re overpaying for basic services. And, with more than 600,000 businesses set up in the UK last year alone, you are not alone. Unfortunately, fledgeling companies can too […]

What is a call answering service and how can it better your business?

20th February 2018

In this day and age, we are time poor and gadget rich. If we have to pick up a phone to order a takeaway or speak to a friend, this is unusual and feels time-consuming.  This kind of a 24-hour society has found that many customers expect businesses to answer their queries not only satisfactorily, […]

how voip benefits business

How is Voice over Internet Protocol different from a regular phone service?

15th February 2018

VoIP stands for Voice over Internet Protocol which is the technical term for a phone service which is provided over the internet. This has become the new standard for voice calls, so it’s important to understand exactly how it differs from a regular phone service.  The main differences between VoIP and a regular phone service: Utilises […]

BT’s ditching its PSTN and ISDN networks: make sure you’re ready

26th January 2018

BT has announced that it’s moving all its telephone and internet services from its current PSTN and ISDN systems to a single new IP (Internet Protocol) network. This will happen by 2025. If you’re not familiar with the jargon, PSTN is Public Switched Telephone Network, essentially an analogue, wire-based system. ISDN is Integrated Services Digital […]

Grasshopper porting virtual numbers

Port Your Grasshopper Virtual Number to Planet Numbers

24th January 2018

Are you a Grasshopper UK virtual number customer? Have you heard Grasshopper’s recent announcement that they are shutting down their UK business in order to concentrate on their US service?  Many of their customers are rightly concerned that they may experience a loss of service. This can be avoided by porting your Grasshopper number to […]

chinese new year 2018 year of the dog

Chinese New Year 2018

22nd January 2018

Fun facts about the Chinese Year of the Dog The Chinese Zodiac Year has a different sign each year that repeat every 12 years.  The Rat, Ox, Tiger, Rabbit, Dragon, Snake, Horse, Goat, Monkey, Rooster, Dog, and Pig. 2018 is year of the Dog, and falls on February 16. The personality traits of the Dog are: […]

4 Stellar Reasons A London Phone Number Will Benefit Your Business 

5th January 2018

Want your business to have a central London location?  You can certainly make it look like it does.  By choosing a virtual 0207 number from Planet Numbers, you can operate your company from anywhere, yet appear to be based bang in the center of London. The best of the best are based in the capital […]

3 Super Easy Ways to Make Your Business More Profitable in 2018

3rd January 2018

Planet Numbers are telecoms specialists and by reducing your business’ phone spend could help dramatically improve your company’s profit margins… here’s how: Use our free telecoms audit to find out where you could save: We’ll audit your: Landline calls International phone calls Mobile calls Internet usage Phone system & switchboard technology Non-geographic numbering costs Don’t […]

5 things to consider if you’re expanding your business overseas

1st December 2017

If you’re considering expanding your business overseas here are a few things you might want to bear in mind. What are your company goals? To begin with, you need to consider your company goals. You should create a new business plan to outline the intentions of your international expansion and what you hope to achieve […]