How much does a call answering service cost?

12th March 2019

How does it work?

Here at Planet Numbers, we provide experienced, well trained staff that will remotely answer the phone for you when you’re unable to answer yourself.  We will answer your calls in your company name in a professional and friendly way, taking all the information you require such as callers name, phone number and a brief message.

We can attempt to transfer your caller back to you, or simply take a message and send this straight to you via email. We will be your company’s virtual assistant in answering calls, diary keeping and messaging taking.Call answering service

How much does a call answering service cost?

A call answering service is an extremely cost effective solution for any business vs the cost of hiring additional members of staff, but especially stacks up for start ups on a tight budget. Thit is why many companies decide to use a call answering service – it is extremely affordable!

How does Planet Numbers compare to other call answering services?

After doing some research, here is a guide comparing the competition and what they’re charging for answering calls. All the packages were compared to what Planet Numbers offered in terms of included messages in each package.

Here are the different packages we offer here at Planet Numbers:

Bronze package

Silver package

Gold package

£14.99 monthly fee £39.99 monthly fee £84.99 monthly fee
15 included messages per month 50 included messages per month 100 included messages per month
Additional messages just 95p each Additional messages just 85p each Additional messages just 80p each

 

With the Planet Numbers call answering service, the minimum contract is just 30 days, allowing you to choose a short-term or ongoing contract, providing a safety net to ensure your important sales calls are never missed. We are also currently offering a 14-day free trial.

Our professional and friendly UK operators will answer your incoming calls within three rings between 08:30 and 18:00, Monday to Friday.

1st company we compared our call answering service to: Take My Calls.

£15 monthly fee £44 monthly fee £92 monthly fee
10 calls included messages per month 40 calls included messages per month 100 included messages per month
Additional messages £1.30 each Additional messages £1.15 each Additional messages £1 each

http://www.takemycalls.co.uk/product/pay-monthly-call-answering-service/

 

2nd company we compared our call answering service to: Connect Communications

£19.99 monthly fee £59.99 monthly fee £114.99 monthly fee
10 included messages per month 50 included messages per month 100 included messages per month

*additional charges for call transfers

https://www.connect-communications.co.uk/pricing/

 

3rd company we compared our call answering service to: Answer

This company offers a pay as you go service where you top up and then each call costs a certain amount and it comes of your credit.

£25 top up and each call costs £1.20 £50 top up and each call costs £1.09 £100 top up and each call costs £1.04
Works out to be around 21 messages included Works out to be around 46 messages included Works out to be around 96 messages included

https://answer.co.uk/

 

As you can see, we are offering the best value for money vs to the above three comparisons. Our packages are cheaper and offer either the same or more messages. What more could you want?!  We make sure our customer service is at the highest level, all calls are answered here in the UK by English speaking staff, meaning you’ll never miss an important call again.

If you’re interested in finding out more about our call answering service, please call us free today on 08000 886 866.

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