VoIP technology allows you to send audio information over the internet. The concept has a lot of complex nuts and bolts but the gist of it is that you are using the internet to communicate.
VoIP technology has come such a long way. Initially, it wasn’t so different from a traditional phone system. Today, so many VoIP services have adopted cloud technology and small businesses have reaped the benefits.
Of course, there are plenty of newly minted entrepreneurs who can’t help but question the validity of these benefits. They do not realize that VoIP is not only convenient but highly cost-effective.
The technology can cut your business costs significantly through so many avenues, for instance:
Installation
VoIP phone systems are much cheaper to install and configure than traditional phone systems. You could save as much as 90 percent on your monthly phone bill by replacing your landlines with SIP Trunks.
You don’t need quite as much hardware. While a traditional phone system would require you to buy and then lay lines upon lines of cable to connect every phone to a particular network, VoIP allows you to manage your entire system using a single online interface.
You can do away with all the exorbitant hardware expenditure.
Keep in mind the fact that you are also securing additional features for a fraction of the cost. For instance, you don’t have to worry about expensive international calling fees.
Maintenance
Many people think VoIP is more complicated than it actually is. For this reason, they worry that the cost of utilizing the technology will balloon as a result of all the manpower they have to bring on board to manage their new cloud-based VoIP systems.
But that couldn’t be further from the truth. Obviously, VoIP is complex enough that you will definitely require our services to get your system running. But that only applies to the installation phase.
Once your VoIP phone system is up and running, anyone can manage it. Believe us when we say that you don’t even need IT staff to stay afloat.
And, we’re just a call away if you need the help. But barring emergencies, VoIP makes the hiring of highly experienced and considerably expensive technical staff unnecessary.
Keep this in mind as well: there are ways to communicate through VoIP even after your system crashes. You can use alternate internet connections to reach your clients. This is as opposed to normal phone lines that essentially disconnect your business from the world whenever a major system error occurs.
Remote Workers
If you have a cloud-based VoIP system, your employees don’t even have to come to the office. Not only can they work from remote locations but you can manage and monitor their progress with ease.
Why should you rent out additional office space when your workers could just as easily accomplish their tasks from home? This is one business cost that you could eliminate.
Productivity
So many small businesses lose money because of the many small mistakes that manifest in their day to day operations; the missed phone calls, the lost memos, the failures disparate departments encounter in their efforts to coordinate important meetings and activities.
The work we do improves productivity by eliminating all that confusion. Text messaging services will allow employees within a company to communicate quickly and accurately especially if they are just a few desks apart.
VoIP also provides conference bridging services that make conference calls and webinars not only cheaper but easier to host. Direct Inward dialling will free up the receptionist to engage customers by providing workers with a direct telephone line number.
All these little improvements add up over time, turning any given office into a streamlined well-oiled machine capable of creating a façade of professionalism regardless of the inexperience and incompetence that might be thriving behind the scenes.
For any questions, please call our helpline free, on 0800 088 6543 or see our Contact Us page.
