Improve Your Customers’ Calling Experience with Call Queuing!

14th July 2016

Ring ring. Ring ring. Ring ring.

No-one wants to make a call only to be met by an endless dial tone or a line busy tone. Show your customers you value each and every call and you look forward to hearing what they have to say as soon as your phone operators are free, with Call Queuing from Planet Numbers!

Effective call management

When someone calls your business they want to talk to you, not be met with silly tones or promises to call back. Call Queuing allows you to have 50+ callers on hold at any one time, so you can answer each and every call without having the hassle or time spent returning calls or listening to voicemails.

Soothing tones to pass the time

Keep your callers entertained and happy while they wait for their call to be answered with music of your choice. You can even play a range of ‘comfort messages’ or sales messages at preset intervals to inform them of upcoming offers, new products, seasonal opening hours or simply that you value their call and you’ll be with them as soon as possible.

To find out more about Call Queuing, as well as all the other incredible features and services that Planet Numbers offers, simply click here to visit our website, or give us a call on 08000 886 886 and talk to a member of our friendly and experienced team.