News

Browse our latest blogs and news features to catch up on all the latest developments here at Planet Numbers.

Why is Call Recording Good for Business?

29th March 2021

When it comes to delivering a fantastic service to your customers, you are obviously going to need to keep up to date on all of your training. Your agents really need to be at the top of their game if they are going to really sell your brand and to be delivering that fantastic standard More…

How is VoIP Changing the Telecoms Game?

How is VoIP Changing the Telecoms Game?

17th March 2021

VoIP, or Voice over Internet Protocol, has very quickly become the leading, efficient standard for communications across the board. For years, businesses have been dependent on quickly outdating technology. That means copper wires, BT cabling and more – and over time, both in house technology and customer demand have started to outgrow the technology and More…

Call Answering Service

Ways You Can Cut Down Customer Response Times

22nd February 2021

If there’s one thing all your callers and customers expect from you before you even talk to them, it’s a speedy response. Failing to answer calls quickly could be a massive turn-off for some big clients and callers. Therefore, why take the risk? Knowing how to increase your call response potential isn’t always easy. Planet More…

Post Covid Office

Cloud Post-Coronavirus: How Will Our Offices Benefit?

8th February 2021

The coronavirus or COVID-19 crisis has forced many offices and workforces to rethink and re-manage the way they actually run their operations. It’s led to a huge shift towards remote working. This has led to more and more of us relying on cloud computing. Whether it’s cloud storage, connectivity or even servers based off-site, many More…

BT Under Scrutiny for Overcharging: Is Your Business Paying Too Much for Telecoms?

BT Under Scrutiny for Overcharging: Is Your Business Paying Too Much for Telecoms?

25th January 2021

Whether for business or for home use, we all depend on telecoms. For the most part, BT has the monopoly given their ownership of traditional British lines – however, recent news suggests they may be overcharging many of us for our calls and packages than we realise. The news in question concerns the fact that More…

Pandemic-Proof Your Business with VoIP

Pandemic-Proof Your Business with VoIP

12th January 2021

2021 is here at last, but for the foreseeable future, the coronavirus pandemic is still hanging around. Until lockdowns and vaccine rollouts finally bring an end to this difficult period, businesses are having to continue pivoting, unsure quite what’s happening next. Your business is not alone. Your company may have taken a hit during the More…

Can you make international calls for free

Calling Overseas at Christmas? Save £££s With Planet Numbers

17th December 2020

Another year gone, and yep – what a year it’s been. 2020 will go down in history as the year we spent most of the time apart, but at the same time, plenty of us have still been lucky enough to come together and share time with one another through phone calls, video chatting and More…

Advantages of VoIP Over PSTN

What Are the Advantages of VoIP Over PSTN?

4th December 2020

If you’re running any kind of business in the modern age, the way you connect to – and with – people is crucial. It’s likely that only a few years ago, a vast majority of offices and business owners were making use of the same old landlines and PSTN connections. Yes – traditional telephony has More…

prepaid cheap international calls

Calls Abroad Are Dropping in Price at Planet Numbers – How Much Cash Could YOU Save?

29th November 2020

At Planet Numbers, we are always conscious of the amount of money people spend on international calls. After the year that we’ve all had so far, it’s clear that we are all missing people who mean a lot to us. But what if your loved ones are based overseas? Unfortunately, mobile phone carriers and landline More…

ISDN Phaseout 2020: How Can Your Business Cope?

24th November 2020

BT announced the end of ISDN back in 2015. The telecommunications service provider said that it would stop taking new ISDN orders in 2023 to altogether deactivate its ISDN network by 2025. BT acknowledges that the nature of telecommunications has changed drastically in the past decade. ISDN networks can’t support the level of communications that More…

Overflow call answering service

Call Answering Or Call Centre? How to Make the Right Choice

20th November 2020

When running any kind of business, you are going to need some form of incoming calls strategy. That much is obvious! Even if you run the majority of your firm online, it’s pretty safe to say that keeping a line or two open for your customers and clients is going to be beneficial for all More…

IP telephone device

3 Reasons Why Now is the Time to Choose a VoIP Phone System

16th November 2020

When running your own business, it’s a pretty safe assumption that you’re going to want to get ahead of the pack as much as you possibly can. Did you know that it’s not all about the quality of your products, or about the prices you set? It’s also about making sure that you offer the More…