News

Browse our latest blogs and news features to catch up on all the latest developments here at Planet Numbers.

5G and the future of VoIP

5 Ways 5G Can Impact the Future of VoIP

27th May 2021

Fifth-generation (5G) wireless technology is now available in selected cities worldwide. 5G networks are the next generation of mobile and data connectivity that delivers excellent speeds and a far more reliable connection on mobile devices than the previous generations. 3G, the wireless tech that many mobile users of today are most familiar with, was a More…

girl answering call

What is Number Spoofing – and How Can You Avoid This Type of Trap?

21st May 2021

Unfortunately, there are more and more cases of people falling prey to phone scams than ever before. While there are plenty of online scams and email traps emerging as the years go by, it seems that plenty of scammers continue to find phone scamming to be particularly lucrative. That’s largely because some of the techniques More…

VoIP phone

Now Really is the Time to Move Your Business to VoIP

20th April 2021

If you’re growing your business and are considering ways through which you can enhance the efficiency and scope of your voice communications, you may well have considered moving to VoIP. There are plenty of great reasons why you should! While PSTN and traditional telephony have served us well over the years, the world has moved More…

Have You Considered a Telecoms Audit?

14th April 2021

When you first set up telephony for your business, it is probably tempting to make things as simple and as cost-effective as possible. That makes sense! No one sets out in their everyday lives to create more expense or unnecessary work for themselves. However, when you set up telephony for your office in the first More…

woman on voip

SIP Trunks Explained by the Pros

8th April 2021

What is SIP Trunking? SIP, otherwise known as Session Initiation Protocol, is a type of voice over IP (VoIP) technology. It creates and terminates audio and video sessions with one or multiple parties in a hosted VoIP phone system. How does SIP Trunking Work? The ‘trunking’ element refers to phone line bundles shared by users. More…

voip vs sip

What’s the Difference Between VoIP and SIP?

7th April 2021

If you’re new to the world of data voice communications through VoIP, you’ll be forgiven for feeling overwhelmed by some of the terminology! However, VoIP’s aim is to make your life easier not more difficult. Therefore, when considering your VoIP choices, it’s important to reach out to an expert who can help you make appropriate More…

Why is Call Recording Good for Business?

29th March 2021

When it comes to delivering a fantastic service to your customers, you are obviously going to need to keep up to date on all of your training. Your agents really need to be at the top of their game if they are going to really sell your brand and to be delivering that fantastic standard More…

How is VoIP Changing the Telecoms Game?

How is VoIP Changing the Telecoms Game?

17th March 2021

VoIP, or Voice over Internet Protocol, has very quickly become the leading, efficient standard for communications across the board. For years, businesses have been dependent on quickly outdating technology. That means copper wires, BT cabling and more – and over time, both in house technology and customer demand have started to outgrow the technology and More…

Call Answering Service

Ways You Can Cut Down Customer Response Times

22nd February 2021

If there’s one thing all your callers and customers expect from you before you even talk to them, it’s a speedy response. Failing to answer calls quickly could be a massive turn-off for some big clients and callers. Therefore, why take the risk? Knowing how to increase your call response potential isn’t always easy. Planet More…

Post Covid Office

Cloud Post-Coronavirus: How Will Our Offices Benefit?

8th February 2021

The coronavirus or COVID-19 crisis has forced many offices and workforces to rethink and re-manage the way they actually run their operations. It’s led to a huge shift towards remote working. This has led to more and more of us relying on cloud computing. Whether it’s cloud storage, connectivity or even servers based off-site, many More…

BT Under Scrutiny for Overcharging: Is Your Business Paying Too Much for Telecoms?

BT Under Scrutiny for Overcharging: Is Your Business Paying Too Much for Telecoms?

25th January 2021

Whether for business or for home use, we all depend on telecoms. For the most part, BT has the monopoly given their ownership of traditional British lines – however, recent news suggests they may be overcharging many of us for our calls and packages than we realise. The news in question concerns the fact that More…

Pandemic-Proof Your Business with VoIP

Pandemic-Proof Your Business with VoIP

12th January 2021

2021 is here at last, but for the foreseeable future, the coronavirus pandemic is still hanging around. Until lockdowns and vaccine rollouts finally bring an end to this difficult period, businesses are having to continue pivoting, unsure quite what’s happening next. Your business is not alone. Your company may have taken a hit during the More…