News

Browse our latest blogs and news features to catch up on all the latest developments here at Planet Numbers.

memorable phone numbers

4 Solid Reasons Why Your Business Needs a Memorable Phone Number

29th November 2018

A memorable phone number is so important for a business to help them be recognisable. The right memorable business number can help you stand out from the competition, increase your enquiries, give national appear and even help you break into local markets. What are the benefits of having a memorable number? A memorable phone number […]

phone call recording service

5 Noteworthy Reasons Your Business Should Record Its Phone Calls

28th November 2018

Nowadays it’s become even more important for every business to have a call recording service in place. Recording every telephone conversation between the business and its clients assists with customer disputes and also monitors employee performance. How call recording works Your customer dials your business phone number. Upon connection, the customer is played a very […]

Good phone manners for business

The Importance of Good Telephone Etiquette Within Business

15th November 2018

A phone call in the business world is completely different to an ordinary phone call between friends and family. When a customer calls your business, they’ll expect a certain level of service.  People are impatient, your customers don’t want to be kept waiting and they’ll also want their queries to be dealt with as quickly […]

cheap international phone calls

What are the best ways to contact international clients?

5th November 2018

There’s no doubt that being able to put yourself in a room with your client is a productive way to conduct your business. Face-to-face interaction allows you to effectively communicate your business and brand directly to your client, while listening to and learning their needs and expectations. However, the opportunities provided by global communication technologies […]

VOIP

Six reasons why your business should switch to SIP Trunking

26th October 2018

Fundamental to any business is the need to be flexible, proactive, and progressive as needs and circumstances change. A modern form of telephony making this dynamic management model more straightforward is SIP Trunking. A form of Voice over Internet Protocol (VoIP) technology, SIP allows users to send and receive telephone calls via an Internet Service […]

Business Voip Service

Four reasons to use VoIP exclusively for your business

18th October 2018

Cutting down on expenditure while managing and expanding a growing business isn’t easy. Time, cost and energy are obviously essential commodities, but there are ways to increase efficiency, while reducing your outgoings. A simple way to do so is to consider a switch to a Voice Over Internet Protocol (VoIP) telephony service. Using cloud-based software […]

VOIP SIP IP PHONE SERVICE

SIP trunking: what every business should know

10th October 2018

In the fast-changing world of business, it’s crucial to embrace change – and your company’s telephone system might prove a worthy case in point. By now, you might already know that BT intends to axe its PSTN and ISDN networks by 2025, as IT Pronotes. This leaves open the question of which alternative phone system […]

professional voicemail

How to create a professional voicemail for your business

30th September 2018

If you are accustomed to communicating with business contacts by email more often than over the phone, you might have lost touch with the art of voicemail. This is even though your business phone system might let you easily set up voicemail – as our own phone services let you. However, by neglecting the voicemail […]

cheaper international phone calls

5 things to get right before you start selling internationally

21st September 2018

As your business grows from strength to strength, you could be buoyed with confidence – perhaps even enough to make that first proper step onto the international stage. That’s fine, but before you go through with that plan, you need to make sure that your specific strategy is viable. Overseas markets, especially those with which […]

voip phone service

How does VoIP help businesses?

18th September 2018

Close to 40% of small businesses have opted to switch to VoIP from conventional hardwired phone systems, while more than a fifth of small businesses rely on cloud-based VoIP. These statistics are reported from Forbes and aren’t hard to believe when you consider the business merits of VoIP. With a VoIP system in place, your […]

voip vs pstn and isdn

ISDN Switch Off

8th September 2018

Many businesses could suffer an inconvenient rupture in their communication operations if they fail to heed BT’s warning that its PSTN and ISDN networks will be switched off in 2025, leaving its IP network the sole option for businesses seeking a sleek and well-oiled modern phone system. Therefore, it is well-advised for businesses to act […]

Voip for Business

Should I install a VoIP phone system in a small business?

3rd September 2018

VoIP – otherwise known as Voice over Internet Protocol – services have risen in popularity among small businesses. The proportion of small businesses using VoIP systems rather than more traditional, hardwired systems for their telecommunications needs has neared the 40% mark. According to another statistic shared by Forbes, more than 20% of small businesses have […]