Browse our latest blogs and news features to catch up on all the latest developments here at Planet Numbers.

customer surveys

How to create an effective customer feedback survey

22nd May 2019

If you want your company’s future direction to be well-informed, it makes sense for you to put together a customer feedback survey. A survey of this type can collect a range of useful information – including your customers’ genuine thoughts as well as where you can enhance your offering. Furthermore, firms conducting such surveys are More…

answering service

How an answering service helps you plan your working day effectively

17th May 2019

Here’s an interesting question: how much time do you put into running your business? Perhaps you actually thrive on being a workaholic and getting by on little sleep – as certain historical figures, including Winston Churchill and Napoleon Bonaparte, have reportedly done. Still, no matter how many working hours you like to squeeze into your More…

Can you make international calls for free

Can you make international calls for free?

16th May 2019

When it comes to chatting with friends and family or making important business calls with clients from overseas, phone bills can quickly add up. Here at Planet Numbers we have a simple way of making free international phone calls without a catch, so you can keep in contact with loved ones at no cost. How More…

call answering service

Holiday checklist: 5 steps that ensure everything runs smoothly while you’re away

12th May 2019

Running a business can feel understandably intense at times, which is why it is imperative for you to occasionally step away from it to reduce your stress and refresh your view of the business. However, that getaway at the beach or pool could end up doing surprisingly little to keep your jitters at bay. This More…

dealing with customer complaints

Crucial steps for effectively dealing with customer complaints

7th May 2019

It’s never pleasant to be on the receiving end of a customer complaint – and even just one disgruntled customer can have an adverse ripple effect on a business. Just imagine that customer telling friends or, worse, the world – through an online review – about their bad experience. Therefore, when you do receive a More…

call answering service

5 ways a business answering service can instantly save you time

2nd May 2019

In an ideal world, you or your staff would take every phone call that comes your firm’s way. However, you are hardly an octopus capable of simply extending your tentacles here, there and everywhere. That’s why, for your firm, a phone answering service can prove practically essential. Still, even if you currently have alternative arrangements More…

how to get a virtual phone number

How to get a virtual phone number

25th April 2019

With technology advancing at such a rapid pace, many businesses want to keep up to date with the latest equipment so they can make sure they are being as efficient as possible. That’s why many are giving up their traditional ISDN phone lines and adopting virtual phone numbers instead. It’s not so much that traditional More…

How Inbound Calling Features Help Business

15th April 2019

Want to get the most out of your virtual phone number but not sure how? Here at Planet Numbers, we offer many inbound calling features that can help your business save money, while at the same time offering an improved customer journey. Intro messages Creating a great first impression is extremely important – people base More…

Be Amazed – 0800 numbers for just £9.99

12th April 2019

Get an 0800 number for just £9.99 When I’m talking to small businesses about their sales and marketing budgets I’m constantly amazed how many of them think that Freefone 0800 numbers are still an expensive no-no. So when I tell them that we provide 0800s for just £9.99 a month (and with no set-up or More…

memorable landline numbers

Why You Should Buy A Memorable Landline Number for Your Business

9th April 2019

You may well be wondering why you should buy a memorable landline number for your business when you could just have any random phone number and not pay a premium for it. Well, having a highly memorable number can end up being way more beneficial for your business – here’s why: Examples of memorable numbers More…

call tracking service

How Call Tracking Numbers Improves ROI

30th March 2019

Advertising is the number one way of boosting sales and brand awareness of your business to the public. But not all advertising is equal. That’s where Planet Numbers’ call tracking service steps in to help.  With call tracking you can see exactly where your enquiries are coming from and find out which media performs best, More…

Voip for business

Why the clock is ticking for the UK’s switch to VoIP

29th March 2019

Have you been considering switching your company’s phone system to VoIP? VoIP sends your calls via a cloud-based fibre optic internet network rather than via BT’s traditional copper wire and electricity network that has been the backbone of the UK’s phone network pretty much since phones were invented! There are a huge number of advantages More…