We live in a world where everyone is connected all of the time. Most of us are constantly on our devices, talking with friends and family and conducting business. And, with more ways than ever of communicating, there is nothing more infuriating than when we can’t get through to someone!
This means that we expect businesses to now be available to us 24/7. And, when they’re not, it can greatly affect how we see them and whether or not we will even continue or consider doing business with them.
But no business can have people constantly manning their phones, online messages, and emails. Thankfully, VoIP is here to help keep you and your clients talking. But why hire a local VoIP provider? And how does the technology actually work?
What exactly is VoIP?
VoIP stands for Voice over Internet Protocol. Instead of communicating over the phone, you can now talk to clients and customers via data connection.
Traditional telephone cabling worked fine for its time, but its reach is very limited. They can also easily become disrupted, leaving people waiting for repairs and often disrupting business.
Using standard telephone connectivity can also mean paying a fortune on phone bills! The farther your call has to reach, generally speaking, the more you will have to pay. For those of us who have businesses communicating all over the world, it’s not a cost-effective model.
VoIP allows you to communicate with clients in all corners of the globe. You’re always connected providing you’re actively online. VoIP lets you scale up different hardware and software, too, meaning you can seamlessly move from call to call without disruption.
VoIP arrives without the risk of weather disrupting calls, or the risk of an accidental cable cut leaving you without business for hours at a time. It’s also immensely cost-effective in that you won’t have to pay line rental or call costs. It’s just one simple monthly fee via your chosen VoIP provider.
How does VoIP work?
VoIP operates in the cloud and wholly online. While traditional telecoms rely on physical cabling and hardware, VoIP operates through digital signals, transferring to and from cloud networks. This means you don’t have to worry about paying for physical maintenance, or waiting for fixes to take days to complete.
It’s all to do with packet switching. This means that data transfers in small packets, moving cross-network to ensure receivers and callers stay connected. All you need to transmit this data, as it happens, is a compatible network. If you’ve already got LAN infrastructure in place, you’re ready to go for VoIP – you just need to find a local VoIP provider who can get you set up.
You don’t even need to change internet provider. If you’re already set up on WiFi, you simply need a quick install from a reputable VoIP signal provider to get started. It’s fast, it’s cheap, it’s reliable – and call quality is miles better, too.
How do I get started with VoIP?
You just need a router and a modem. Chances are, your office already has these in place, which means there’s no need to worry about paying over the odds for installation.
You can also set up and get started with VoIP and see no disruption to your business. If your internet’s working as expected, just arrange a quick setup and demo from a VoIP specialist and you’re good to go.
It’s worth investing in VoIP-ready technology if you’re scaling your business up. For example, consider installing VoIP phones and headsets built for use with the technology. Why not use wireless headsets, too – and push your office into the new age?
Why do I need VoIP?
Traditional telephony and cabling are on the way out, with BT set to move the UK away from copper cables by mid-decade. That means businesses will need to move fast if they haven’t already signed up for a new VoIP solution.
VoIP is the new standard for international business. It’s an always-on service that keeps you connected to companies, clients and customers far and wide. It’s also amazingly low-risk, which means you can avoid losing connections to potentially lucrative contracts just because a bird sat on a wire, for example!
Wireless and cloud technologies are making it easier for businesses and their customers to stay connected. Digital voice communication is crisp, clear, and steady. VoIP phone systems UK businesses rely on help to boost corporate reputation, and keep everyone on the same page.
You can also use VoIP to scale up your communications strategy. For example, you can use SIP trunking to create conference call suites and communications dashboards. We’ll show you how!
Why choose Planet Numbers?
Planet Numbers has specialised in managed VoIP and emerging telephone technologies for more than 20 years. We’re in a fantastic position to offer streamlined, efficient telephone systems that are easy to scale up and down as and when you need to. What’s more, we’re genuinely committed to saving you as much money as possible – trust us, we know how much these calls can cost!
Planet Numbers offers free call reports and a range of packages to suit your business and your customers’ needs. You can add extras to your communications setup with automated greetings and voicemail records, and add new hardware and software as and when your business expands.
We’ll provide you with a low-cost, end-to-end VoIP service that’s free from nasty surprises. If you’re looking at VoIP systems UK offices are setting up and want to join the revolution, we’ll be thrilled to help you.
Call us now on 0800 0886 886, or send us a message via web form. It’s time to bring your business into the modern era!