Virtual 01 and 02 numbers
Get your 01 and 02 numbers from just £9.99 a month including 400 inclusive incoming minutes, plus free setup and same-day activation.
Choose the local code your customers dial
With our virtual 01 and 02 numbers, you can choose where your company appears to be located. Your customers’ calls will be instantly and automatically redirected to any of your existing lines — landline or mobile.
Change the destination line as often as you like
You can change the 01 or 02’s destination number as often as you want, completely free, using your Planet Numbers online dashboard.
So even if you simply want the calls redirected to another phone for a short period, at weekends or in the evening, say, your 01 or 02 number stays exactly the same.
No extra lines to rent or equipment to buy
Your phone will continue to receive calls on its original number as well as the new virtual numbers’ calls, and can be used to make outgoing calls as normal.
Use your virtual number to offer even better customer service
You can add a whole range of service-enhancing features to your 01 or 02 number.
Virtual Switchboard gives your callers a list of redirection options, to be put through to a specific department, for example, whereas Divert Plan automatically redirects their calls to a secondary number if the main destination is busy or isn’t answered.
With Time/Day Plan you can set up your number so calls are automatically redirected to a different destination number at specific times eg every evening and/or at weekends.
Our other add-ons include Call Tracking, Mid Call Transfer, Zone Plan (to manage incoming calls by their town or postcode of origin), Call Queuing, Call Recording, Voicemail and Live Call Answering.
Switch your virtual number to a new line when you move office
Moving your company’s premises, permanently or temporarily? With our virtual 01/02 numbers, you just redirect your incoming calls to your new number. No need to reprint your company notepaper or amend your website.
Get a Virtual Number from £9.99
Our Virtual Numbers start from only £9.99 a month, including free setup and 400 inclusive minutes to a landline or 200 to a mobile. You pay just 2.5p a minute for additional landline calls or 5p to a mobile.
You can find your perfect virtual number package by selecting from our Bronze, Silver, Gold and Platinum ranges below, or just enter an area dial code or town name in the search box:
Additional Services For Your Chosen Numbers:
Call Answering ServiceWhen your lines are all engaged our UK team will answer your incoming business calls for you
Call Centre PackageThe easiest way to get an effective in-house 'call centre' without the expense of new equipment or additional staff
Call TrackingIt's never been more important to know where your business is coming from - call data reports show you instantly.
International RoutingPerhaps you have an office overseas? With this service your customers will dial your virtual UK phone number and have no idea they're speaking to you in another country!
Multiple Destination RoutingPrecisely control how your calls are connected to different destination numbers
Post Call SurveysPost Call allows activity to continue on the call after either the caller, agent or both parties have ended the call.
Time of Day RoutingConnect your incoming calls to different destinations depending on the time of the day and/or the day of week.
Choose your perfect number
To find out more about Virtual 01 and 02 numbers please complete the following or call free on 0800 0886 886 and speak with one of our friendly team.