Hold callers you cannot immediately answer in a queue, letting them know you’ll be with them shortly.
Fax to Email
Keep faxes confidential by receiving them as a PDF document via email.
Online Control & Call Tracking
The Planet Numbers online control panel gives you access to remotely change the routing options of your numbers and real time access to our call tracking service.
Voicemail & Missed Call Alerts
Voicemail messages and missed call alerts are sent to you via email, including callers number (where available) and time and date of call.
Call Recording (incurs a 1p/min charge)
Automatically record your incoming phone calls. Recorded calls are emailed to you as an mp3 file.
An automatic prompt, giving you insight to which number has been dialled. Ideal for companies that use multiple numbers for different marketing campaigns.
Time of day routing
Automatically set your number to route to different destinations depending on the time of day or day of week.
Direct customers to the right department by offering a selection of options, eg press 1 for sales, 2 for accounts.