Buy a memorable 0845 number for your business - the easier your phone number is for your customers to remember, the easier it is for them to do business with you.
This July, we're offering FREE connection when you choose from our range of bronze 0845 numbers!
Ten great reasons to buy an 0845 number from Planet Numbers:
- The most competitive prices in the UK
- FREE connection on our bronze numbers
- Every incoming call FREE to receive
- Choose your own memorable 0845 number
- Remember: BT charge their 0845 customers 4p per minute to receive calls – save ££s with us!
- Monthly service charge from as low as £9.99
- No hidden costs or extra charges
- Your customers pay 5p a minute to call a Planet Numbers 0845 number (24/7), including calls from mobiles (plus their phone operator’s access charge).
- BT Residential call plans generally include 0845 numbers so are free for your clients to call
- Give your callers an even better service by adding intelligent call routing
With Planet Numbers 0845 numbers your incoming calls are completely FREE
With our 0845 numbers, incoming calls are totally free to receive. Compare this with a BT 0845: you’ll fork out over 4p a minute on every single call you get! Imagine how much that will cost you over the course of a year! It’s no surprise, therefore, that so many businesses are choosing our telephone numbers instead of BT’s.
How they work
You simply choose which of your existing phone numbers you want your 0845 to be linked to. So when your customers calls, their call is instantly and automatically redirected to your selected ‘destination’ number. And, for maximum convenience and flexibility, you can change this number as often as you’d like to – absolutely free.
This means that, for example, if you move to new premises or you need your 0845 calls rerouted to another phone for a while (perhaps when you’re away from the office on business), your 0845 is unchanged and your clients are none the wiser.
0845 numbers are sometimes called ‘non-geographical numbers’ (NGN for short) because these numbers don’t designate a particular town or area, unlike 0207 and 0208, for example.
You don’t need to buy additional kit or rent additional phone lines
Naturally, you can continue using the phone your 0845 is linked to, exactly as you did previously – that’s for incoming and outgoing calls. All the call rerouting is done by Planet Numbers remotely (and automatically) so your normal phone service carries on uninterrupted.
For the same reason, this means that when choosing a Planet Numbers 0845 you never need to buy any additional phones or equipment or rent any additional lines from your telephone service provider.
What customers pay to call your 0845
From July 1st, Ofcom is introducing new rules for companies offering their customers 0845 numbers as the way to contact them. It’s designed to make the cost of using them clearer to consumers.
Essentially, they’re splitting the cost of these calls into two parts: firstly, the advertised per minute charge that your customers pay for the calls – 5p in the case of a Planet Numbers 0845.
The second part is their phone network’s per minute access charge that your customers pay to eg BT or EE etc.
At the moment, however, most BT landline call plans still include 0845 calls for free.
Remember, there is still absolutely no cost to you to receive these calls, including calls from a mobile. (Buy a BT 0845 on the other hand, and they’ll charge you 4p a minute!)
Want to give your callers a more personal, professional welcome? Just add our automated call handling services
When times are economically challenging – like right now! – it’s crucial to make sure you get the most from every one of your incoming sales calls. Planet Numbers’ automated call handling services are the simplest way to add a sophisticated but easy to manage range of ‘virtual switchboard’ services. You can add one of these amazingly clever packages from just £7 a month. Automated greeting messages, out-of-hours divert to mobiles, call queuing and voicemail to email are all great ways to make sure you never miss a vital incoming customer call. If your customer’s taken the trouble to call you, the least you can do is treat his call with the professionalism and courtesy you’d expect yourself.
All our call handling and ‘virtual receptionist’ add-ons can be simply managed from your Planet Numbers online dashboard.
What our Customers say!
I have found dealing with Planet Numbers very easy going and helpful, they provide an excellent and efficient service and with a wealth of products and competitive prices available. It's unlikely we would use any other company for our business number needs.
Many thanks to Planet Numbers for offering a helpful and efficient service which enabled us to find a memorable 0845 number for our Consumer Advice Helpline.
We have been using Planet Numbers for over 7 years and throughout our time with them, our account managers have always been very helpful and extremely prompt when dealing with any queries.
How to advertise your 0845 number
Naturally, it’s not up to you to tell your customers what all these new access charges might be! So In practice, the new rules simply mean you have to clearly state the first part of the call’s cost right by the number, anywhere you advertise it – websites, advertising, packaging, vehicles and so on – in a certain way…
The suggested wording you could use for a Planet Numbers 0845 would therefore be:
Calls cost just 5p a minute plus your phone company’s access charge.
You might want to add something along the lines of “Contact your phone company if you don’t know their access charge” although this isn’t compulsory.
Making the day-to-day operations of your Planet Numbers phone numbers a piece of cake
Our online dashboard makes managing the day-to-day operations of your Planet Numbers phone numbers a piece of cake. So, for example, say you needed to reroute all your incoming 0845 calls to a different phone line during the weekend: a couple of clicks on the online dashboard and you’re done! Want to redirect your 0845 to your head office while you’re there on business? No problem. It really is that simple.
Or divert to your mobile instead
If you’re often away from your main premises, perhaps meeting with customers, clients and suppliers – particularly if you’re a small or one-man business, you might like to pick up your calls on your mobile instead of on a landline.
Needless to say, your callers will have no idea they are calling a mobile and naturally they won’t pay the normal charges for doing so! When you choose a Planet Numbers 0845, you can divert your 0845 calls to a mobile of your choice whenever you need to, for just 6p a minute, whether permanently or just every now and then.
Moving to new premises? Take your number with you!
With Planet Numbers, when you move to a new office or new premises, you don’t have to reprint your promotional materials or amend your website to show a new phone number. This is because, with us, your 0845 number remains the same, even though your actual geographic location may have changed dramatically – perhaps to the other end of the UK! To your customers, you’re still in the same place you always were.
Fax to Email 0845 Numbers
Do you still receive faxes from time to time? Why not set up an additional 0845 number as a virtual fax line: It means all your incoming faxes are sent directly to your computer’s email inbox as super-clear PDF files – get rid of that messy old fax machine for good! Click here for full details of our fax to email service.
Choose from these add-ons:
Welcome GreetingEvery incoming call is welcomed with a friendly and helpful personal message
Time of day call handlingRedirect your incoming calls to different destinations depending on the time of the day and/or the day of the week
Call RecordingNo more scrabbling for a pen and paper - record any incoming call when you need to
Call QueuingLet your customers know you'll be with them shortly
Call Centre Handling PackageThe easiest way to get an effective in-house 'call centre' without having to buy new equipment or hire new staff
Simultaneous Call HandlingHandle a number of calls at once during busy times
Online Call Data ReportsIt's never been more important to know where your business is coming from - data reports show you instantly
Divert to MobileIf you're often out and about, you can divert calls instantly to your mobile so you don't miss any important calls
Multiple Destination RoutingThis lets you control precisely how your calls are redirected to different destination numbers - so you could send half to one number and 25% each to two others, for example
Live Call Answering ServiceYou can't beat a real, friendly human being answering your incoming sales calls when your lines are busy
Choose your perfect number
To find out more about 0845 Numbers please complete the following or call free on 0800 0886 886 and speak with one of our friendly team.