International Toll Free and Virtual City Numbers

International Toll Free and Virtual City Numbers

• Get a local presence in over 120 countries with Planet Numbers’ International Toll Free or Virtual City Numbers
• Customers call the toll free number from their own country – the call is automatically connected to a UK number of your choice
• Or choose a Virtual City Number – callers dial a local city number and the call is routed to the UK
• Change the UK destination number as often as you like via the Planet Numbers Online Control Portal – no extra charge
• Add automated call-handling services to give callers a more professional response

Now your overseas customers can call you for free as well

If you do business overseas, you can make it really easy for your overseas customers to contact you.

Just choose a Planet Numbers International Toll Free Number (ITF), (usually prefixed 1800 or 0800), and your customers can call you completely free – just like with a UK 0800 freefone number.

Your call is automatically diverted to any UK number you like and you simply pay a per-minute charge to receive the calls; plus a small initial setup fee and a low monthly service charge.

We currently offer International Toll Free Numbers from over 120 countries. Use the search button (above) to find the country you’d like to offer a Toll Free Number from for more information.

Or choose an International Virtual City Number

If you’d prefer not to offer a freephone number for your overseas customers, you can choose an International Virtual City Number instead.

As the name suggests, with a Virtual City Number your customers dial a local phone number, such as a Paris, Sydney or Los Angeles number, but the call automatically goes to a UK number of your choice.

International Virtual City Numbers are a superb way to create a highly convincing local presence in the international cities of your choice. And there are more cities coming online all the time.

Your customer pays the normal local cost for the call and you pay a small per minute cost for the redirection to your UK line. As with international Toll Free Numbers you pay an initial set up fee plus a small monthly service charge.

Price Guide (Country Dependent)

Set up fee: from £24.99
Service charge: from £9.99 per month
Call Charges From 5p a minute (per second billing)

No extra lines or equipment to buy

Rest assured that when you buy a Planet Numbers international Toll Free or Virtual City number, there is absolutely no requirement for extra phone lines or any equipment whatsoever.

We simply divert the incoming calls to an existing number of your choice. Your phone will continue to receive calls on its original number as usual as well as the incoming international calls, and can be used to make outgoing phone calls as normal.

Add Virtual Switchboard functions to give your international callers even better service

As with our UK numbers, you can add virtual switchboard services to your international number to give international customers a friendly and professional welcome when they call you.

If you handle a high volume of international calls, for example, and you can’t always answer immediately you might add Call Queuing. or our Professional Live Call Answering Service.

For maximum convenience and so you never miss an important call, you can route your incoming calls to different UK destinations depending on the time of day or day of week. Remember, your callers may be in a totally different time zone!

Or you could use our Call Recording service to train and monitor staff, and to have the evidence of who said what to whom, and when!

How to get the numbers you need

Simply enter the country name in the search box at the top of this page or click on the country flag below to get started.

Talk to us

Call us free for more information on 0800 088 6039, or use the form below.