Automatically record your business’ phone calls
With VoIP through Planet Numbers, you are able to quickly and easily automate the recording of all calls in and out of your centre.
Choose from three levels of storage – 30 days, 180 days or even 7 years – and secure your recordings completely off-site through Planet Numbers’ specialist cloud.
Recording calls has never been more important, both for protecting customer interests as well as to ensure that agents have clear backing for decisions made across the centre. Access call recording as and when you require through your flexible online dashboard, with the ability to tweak and edit your recording policy whenever you wish. We will securely delete recordings for you at the end of your chosen package period.