Need to know when an important call might be coming through?
With VoIP-based call waiting, Planet Numbers alerts you to a new caller even when you are mid-conversation. Your agents will be able to decide how they’d like to handle or route a call that’s waiting on their line. For example, you can send such calls to voicemail, or you can put existing callers on hold to quickly switch between your conversations.
You can also use voicemail features as part of VoIP call waiting to record messages left for you, too. All of the above is easy to manage and access through your own custom online dashboard.